
Routine service in ______is $______for one recipient at one address. That includes up to three attempts at service. It also includes up to 30 printed pages ($.24 per page beyond the first 30pages). The first attempt will be made within 72 hours of receiving documents and payment. Up to three attempts are made within 7-10 days of receiving the documents and payment. An affidavit of service is provided upon the completion of every service/non-service. Any payment made after 5pm EDT will be considered paid at 9am the following business day. If you would like to do that, email us the documents, and we will send you a payment portal. We will get to work on your job upon receiving payment.

RUSH service in ______is $______for one recipient at one address. RUSH service is a first attempt within 24-48 hours of receiving the documents and payment. If a first attempt is needed within less than 24 hours of sending us the payment, we will need to check availability before sending the payment portal. The price includes up to 30 printed pages, and it is $.24 per page for everything beyond the first 30 pages. For all RUSH services, we check with the process server upon receiving and reviewing your documents regarding when a first attempt can be made. We will send you an email with the information on the RUSH timeline, along with a separate message containing your payment portal. When you receive your payment portal and estimated timeline, it is your prerogative to opt in or out of paying the payment portal. Any payment made after 5pm EDT will be considered paid at 9am the following business day. If you would like to do that, email us the documents, and we will send you a payment portal. We will get to work on your job upon receiving payment.

Reservation service is ONE attempt at a specific time and place. The cost for reservation service is ___________. If you opt for reservation service, we will need you to provide the time and address for service. Once the process server arrives at the specified time and place, he/she will remain there for up to 20 minutes. The best possible tool that a process server can have in order to find an intended recipient is a recent photograph. The make and model of their vehicle may be used as secondary information. Once the reservation has been set, we will need at least 24 hours' notice in the event that the time and/'or place changes. If you need one attempt reservation service, please email us your documents and we will send you a payment portal. We will get to work on your job upon receiving payment.

A skip trace is $54 per individual. If you would like to do that, email us any of the following items, regarding the target, that you have available; first name, middle name, last name, all previously known addresses, last known phone number, birth date, and SSN. If we find the same last known address as you provide, there is no charge. If we find a new address, we will send you a payment portal. The address history will be sent upon receiving payment.
If the most recent address you provide is the same as our results, you may still have the option to purchase the comprehensive report for $64. The comprehensive report may contain the following information: deceased report, address summary, phones, emails, IP addresses, possible employers, properties, motor vehicles, aircraft, likely relatives, and likely associates. Unfortunately, we cannot see the information available in the comprehensive report until payment is made because we are charged to view the results by our data vendors.

There is a four-hour minimum for surveillance at _________per hour. The client chooses the four-hour time slot that they wish to conduct surveillance. The client will also need to choose the location. If the job requires the boots on the ground to report directly to the point person, that may be arranged. If you would like to conduct surveillance to get a person served, let us know where and when. We will check with personnel to see if your timeline is possible. If it is possible we will send you a payment portal. If it is not possible, we will let you know. The most useful tools we can have in a surveillance situation are photos of the intended recipient, along with their description.

Routine document retrieval in ___ is $______ prepaid. That does not include copy fees. If copy fees are incurred, an additional payment portal for the copy fees will be sent prior to sending the documents. If you would like to do that email us the case information, and we will send you a payment portal. We will send someone to the respective location within 72 business hours of receiving payment.

The cost to domesticate a subpoena is________. It is the responsibility of the client to provide the proper documents for the person who is sent to domesticate the subpoena(s). It is also the responsibility of the client to provide the address where they want the subpoena(s) domesticated. When you send the documents, please also let us know if the subpoenas will need served after they are domesticated. Every county in America does things their own way, and it is not known how long the domestication process will take. Any specific instructions you have for what to do after we receive the stamped/sealed domesticated subpoena(s) will need to be clearly stated. After we receive the documents and instructions we will send you a payment portal. We will get to work on your job upon receiving payment.

We do in person filing, we do not do e-filing. The cost for filing documents in_____________is __________. It is the client's responsibility to provide all the documents to be filed via emailing PDF's. We do not advise anyone on what documents to file, or where they should be filed. The price includes ONE visit to the provided address. Any printing fees, filing fees, or other costs directly related to the production and/or filing are additional and will need to be collected in advance. If you would like us to file your documents, send us a PDF(s) of all the documents you need filed, and the address. After we receive the documents and address for filing, we will send you a payment portal. We will get to work on your job upon receiving payment. A process server will bring your documents to the provided address for filing within 72 business hours from receiving payment.

Thanks, I just sent you a Square payment portal which takes all major cards. We will get to work on your job upon receiving payment. Any payments received after 5pm EDT will be considered paid at 9 am the following business day. The below criterion is copied and pasted. Please disregard if we have already emailed about anything below.
1) POSTING: If posting (nail and mail) is NOT preferred, after all attempt(s) have been exhausted, and/or no one is found at a residential address, please let us know ASAP.
2) ATTORNEY OFFICES: Please let us know if a judge or an attorney has ordered that substitute service is NOT good service.
We have received payment. PLEASE refer to this thread regarding any communication about this specific job. Your job number is included in the subject line of this email. We are working on your job. Thank you!

We forwarded the portal to our email. I was able to click on the "Pay Invoice" button which took me to the screen to enter the card number. I cannot see what is happening on your end, and it is working on our end. If you are still having trouble with the portal, you may email us the 1) card number, 2) expiration date, 3) zip code for card, 4) security code, and 5) card holder's name. We can process the payment in our office. Thanks.

If you did not receive the payment portal it was likely blocked by your firewall. What we are going to do is send the payment portal to our email, and then forward the portal to you. Let us know if you do not see the forwarded payment portal within the next 20 minutes.

This is a courtesy email to let you know we have not yet received payment. Prepayment is required on all service of process jobs. Please let us know if you have not received your payment portal. Any payments received after 5pm EDT will be considered paid the following business day. Thanks!
This is a second courtesy email to let you know we have not yet received payment. Prepayment is required on all service of process jobs. Please let us know if you have not received your payment portal. Any payments received after 5pm EDT will be considered paid the following business day. Thanks!
This is a third courtesy email to let you know we have not yet received payment. Prepayment is required on every job we do. Please let us know if you have not received your payment portal. Any payments received after 5pm EDT will be considered paid the following business day. All job requests that are outstanding for 7 days or more may be subject to cancellation of the payment portal. In the event of a payment portal cancellation, you may have the job reinstated at any time by requesting a new payment portal. Thanks!
Payment has not been received for this job(s). Prepayment is required on every job we do. Currently the payment portal is 7 days or more old from when we sent it. At this time, we will be cancelling the payment portal. If you would like the job reinstated, simply reply to this email and we will send you a new payment portal. Thanks!

PLEASE READ: This is a routine job. First attempt within 72 hours. On a residential address, we do up to three attempts in the morning, afternoon, and evening, with at least one of the attempts being made on the weekend. We ask that up to three attempts are made within 7-10 days of receiving the documents. If this is a commercial address, only make attempts during normal business hours. Please OMIT your company information from the affidavit. If you are informed of a better address, OBTAIN authorization before attempting a different address than the one provided. Do not run a skip trace without authorization. DO NOT contact the client under any circumstances. ONLY post documents on the FINAL attempt. Reach out to us if you have any questions and we may reach out for updates. Please confirm receipt of this email.
Thanks,
317-374-4158 Direct

This is a RUSH service. A first attempt must be made within 24 hours of receiving the documents. Up to three attempts need to be made within 5-6 days from receiving this. If this is a commercial address, only make attempts during business hours. Please OMIT your company information from the affidavit. Reach out to us if you have any questions. Please confirm receipt of this email.
Thanks,
317-374-4158, Direct TEXT
This is a RESERVATION SERVICE that is occurring at a specific time and place.
The office will only be able to respond to queries during the 9am-5pm business hours, Monday through Friday. If there are any questions or concerns, please direct them to the office via text during normal business hours.
Thanks,
317-374-4158, Direct TEXT
This is a document retrieval job. Please follow these steps when you arrive at the following address_________________________
The goal is to obtain the documents in one trip. It is possible that the documents will not be produced on the first attempt you make. It is helpful to make a call to the respective office where retrieving the documents and see if they can handle any part of the process by phone. If you do not have the phone number of the office where the documents are located, please google it. HPS will be as responsive as possible if you need to wait on approval for anything. Thank you for your patience.
Thanks,
317-374-4158, Direct TEXT
ALL THREE TRYPES OF ONE AND DONE'S ARE BELOW:
Please complete within 48 hours. This is a one and done full attempt. IF NO ONE ANSWERS (POST OR DON'T POST)? If this is a residence, knock on the door and attempt to serve the intended recipient. If the intended recipient is not home, serve a resident of the household, and get their name and relationship to the intended recipient. If the address is a business, only attempt during business hours. This paragraph is a canned email. If there are additional instructions, the additional instructions are more important than the instructions in this paragraph.
Thanks,
317-374-4158, Direct TEXT
Please complete within 48 hours. This is a one and done POSTING. When you get to the address, post the documents to the front door and take a picture. You can wedge the papers in the door or tape them to the door. If you tape them to the door, make sure you are not causing damage to the door. DO NOT knock on the door. This is posting ONLY. If a resident or any individual approaches you and indicates that the intended recipient does or does not live at the address, please explain that you are just delivering the documents, and you have been instructed to post the documents to the front door and take a picture.
Thanks,
317-374-4158, Direct TEXT
This is a one-and-done corporate service and/or government agency. Please make an attempt at service within _____ hours. You can serve any individual authorized to accept service on behalf of the corporation. Get the NAME and TITLE of the individual you serve. Always attempt service at the business or government agency, even if the name of the business is not on the front of the unit/building. Only make an attempt at service during business hours____________. If the person(s) at the business is not sure if they are authorized to accept service, ask them if they are authorized to accept mail on behalf of the corporation. If they are authorized to accept mail, serve them and get their name and title.
Thanks,
317-374-4158, Direct TEXT
The client has asked that we domesticate this subpoena(s) attached:
Every county is different on how they will proceed with domesticating a subpoena. Highly populated counties will stamp the subpoena right on the spot. The smaller counties have been known to take longer as they do not get the request very often. Up to three attempts/visits at domestication may be necessary. It is the process server's responsibility to make sure the recipient's name and title on the interstate subpoena corresponds with the recipient's name and title on the domesticated subpoena.
Thanks,
317-374-4158, Direct TEXT

This is a document filing job. Please follow these steps when you arrive at the address for filing:
The goal is to FILE the documents in one trip. It is possible that the documents will not be filed on the first attempt you make. It is helpful to make a call to the respective office where filing the documents and see if they can handle any part of the process by phone. If you do not have the phone number of the office where the documents are located, please google it. HPS will be as responsive as possible if you need to wait on approval for anything over $75. Thank you for your patience.
Thanks,
317-374-4158, Direct TEXT