Canned

Pre-Intake Client

Routine service price quote

Routine service in ______is $______for one recipient at one address. That includes up to three attempts at service. The first attempt will be made within 72 hours of receiving documents and payment. Up to three attempts are made within 7-10 days of receiving the documents and payment. An affidavit of service is provided upon the completion of every service/non-service. Any payment made after 5pm EDT will be considered paid at 9am the following business day. If you would like to do that, email us the documents, and we will send you a payment portal. We will get to work on your job upon receiving payment.

RUSH service price quote

RUSH service in ______is $______for one recipient at one address. RUSH service is a first attempt within 24-48 hours of receiving the documents and payment. If a first attempt is needed within less than 24 hours of sending us the payment, we will need to check availability before sending the payment portal. For all RUSH services, we check with the boots on the ground regarding when a first attempt can be made upon receiving and reviewing your documents. We will send you an email with the information on the RUSH timeline, along with a separate message containing your payment portal. When you receive your payment portal and estimated timeline, it is your prerogative to opt in or out of paying the payment portal. Any payment made after 5pm EDT will be considered paid at 9am the following business day. If you would like to do that, email us the documents, and we will send you a payment portal. We will get to work on your job upon receiving payment.

Skip tracing price quote

A skip trace is $48 per individual. If you would like to do that, email us any of the following items, regarding the target, that you have available; first name, middle name, last name, last known address, last known phone number, birth date, and SSN. If we find the same last known address as you provide, there is no charge. If we find a new address, we will send you a payment portal. The address history will be sent upon receiving payment.

If the most recent address you provide is the same as our results, you may still have the option to purchase the comprehensive report for $48. The comprehensive report may contain the following information: deceased report, address summary, phones, emails, IP addresses, possible employers, bankruptcies, properties, motor vehicles, aircraft, likely relatives, and likely associates. Unfortunately, we cannot see the information available in the comprehensive until payment is made because we are charged to view the results by our data vendors.

Document retrieval quote

Document retrieval in ___ is $______ prepaid. That does not include copy fees. If copy fees are incurred, an additional payment portal for the copy fees will be sent prior to sending the documents. If you would like to do that email us the case information, and we will send you a payment portal. We will send someone to the respective location within 72 business hours of receiving payment.

Payment portal email (A-3)

Thanks, I just sent you a Square payment portal which takes all major cards. We will get to work on your job upon receiving payment. Any payments received after 5pm EDT will be considered paid at 9 am the following business day.

Status update

We reached out to the process server and will provide some clarity when the information is available. Thank you for your patience.

Client insists on sending papers via mail or parcel

Our mailing address is 4746 Stansbury Ln., Indianapolis, IN 46254. Make sure to put your contact information in the service packet, including a good email address. You may also include a prepaid check if you do not wish to pay via payment portal. Emailing us the documents is the fastest way to complete service. A first attempt may not be made until up to 7 days after receiving the documents through the mail regarding routine service. We require prepayment and will begin work on your job when the documents and payment are received.

Contractor

Routine Contractor job email

This is a routine job. We ask that a first attempt is made within 72 hours of receiving the documents. If this is a residential address, please make up to three attempts in the morning, afternoon, and evening, with at least one of the attempts being made on the weekend. We ask that up to three attempts are made within 7-10 days of receiving the documents. If this is a commercial address, only make attempts during business hours. Please OMIT your company information from the affidavit. If you are informed of a better address, OBTAIN authorization before attempting a different address than the one provided. Do not run a skip trace without authorization. DO NOT contact the client under any circumstances. Reach out to us if you have any questions and we may reach out for updates. Please confirm receipt of this email.

Thanks,

Olivia

317-220-6946, Direct

New Contractor & Pay Scale

In your area we pay ____ per address for routine service. Everything we contract out is a flat rate by county. For routine service, we require a first attempt within 72 hours of receiving payment. We require up to three attempts at service within 7-10 days, in the morning, afternoon and evening with at least one of the attempts being made on the weekend. If that sounds like something you would like to do, email us a list of the counties for which you would like to be called. Thanks for reaching out to us!

Clarity

Posting Clarity

We typically only post documents on the third attempt. This practice is only done as a last resort unless a client instructs us to do it sooner. A process server would only post documents to the door if posting is a common practice in the state where service attempts are being made. If the state from where the documents originated does not accept posting as an option, we can draft an affidavit of non-service instead. You can let us know how you would like to proceed if action is necessary.

Bad Scan, or scanned form a phone app

The documents need to be sent to us from a real scanner. The documents cannot be photographs or scanned from a phone. They need to be scanned from a desk scanner. There are stores that will scan and email documents if you do not have access to a free scanner. Those stores include and are not limited to FedEx Office, Staples, UPS Store, Office Depo among others. If you need to pay for a scan at the store, we recommend having the store email the PDF to your email so that you have your own copy. You can then forward the scan to us from your own email. After the documents have been properly scanned, and attached as a PDF, we will send you a payment portal. We will get to work on your job upon receiving payment.

Domesticated Subpoena Emails

Domesticated subpoena email to send CLIENTS

We domesticate subpoenas. It is the responsibility of the client to provide the proper documents for the person who is sent to domesticate the subpoena(s). It is also the responsibility of the client to provide the address where they want the subpoena(s) domesticated. When you send the documents, please also let us know if the subpoenas will need served after they are domesticated. Every county in America does things their own way, and it is not known how long the domestication process will take. Any specific instructions you have for what to do after we receive the stamped/sealed domesticated subpoena(s) will need to be clearly stated. After we receive the documents and instructions we will send you a payment portal. We will get to work on your job upon receiving payment.

Domesticated subpoena email we send to CONTRACTORS

The client has asked that we domesticate this subpoena(s) attached. This will involve taking the documents to the county clerk in _________county. You will need to communicate with the county clerk and inform them that you have an out of state subpoena which needs to be domesticated. Every county is different on how they will proceed with that request. Most counties will stamp the subpoena right on the spot. The smaller counties have been known to take longer as they do not get the request very often. After the out of state subpoena has been domesticated, please scan the newly domesticated subpoena and email it back to us before proceeding with service.

Sequential vs. Simultaneous

When the client has multiple addresses and is not sure which is correct

We charge per address. In circumstances where there are multiple addresses, and it is not known which address is correct for a recipient, the addresses can be attempted sequentially or simultaneously. Attempting the addresses sequentially can be more cost effective, and attempting all the addresses simultaneously can possibly yield quicker results. If cost is more of a concern, attempting the addresses sequentially is recommended. If time is of the essence, attempting the addresses simultaneously is recommended. We will need to know which method you would prefer regarding the multiple addresses, and then we will send you a payment portal. We will get to work on your job upon receiving payment.

Serving at a person's work

Can I serve someone at their work/place of employment?

We can serve someone at their work. The process server will be subject to the corporate policy and/or the direction of the person who manages the property. Serving someone at their work can be a good option if the company allows the individual to be pulled or called from their position. Gigantic warehouses are generally difficult or impossible to serve someone. Smaller companies are generally easier to serve someone. It is ultimately the client's choice which address we make attempts at service.

Address popping up without a unit

When an address pops up without a unit...

We are sending this email to let you know that an address is popping up without a unit. This can mean a number of different things. It can happen when a neighborhood is new, and the units are not yet on the multiple map apps. It can also happen when there is mistake regarding the respective map app. There are other reasons this can occur, and we like to inform the client when this happens. We are going to proceed with service. The boots on the ground will determine more carefully if the address exists or not. We also encourage our clients to double check the address provided. Thanks.

Surveillance emails

Surveillance email we send to CLIENTS

Surveillance is usually done when conventional methods have already been attempted and failed. There is a four-hour minimum for surveillance. The client chooses the four-hour time slot that they wish to conduct surveillance. The client will also need to choose the location. If the job requires the boots on the ground to report directly to the point person, that may be arranged. If you would like to conduct surveillance to get a person served, let us know where and when. We will check with the boots on the ground to see if your timeline is possible. If it is possible we will send you a payment portal. If it is not possible, we will let you know. The most useful tools we can have in a surveillance situation are photos of the intended recipient, along with their description.

Serve Manager Collaboration

Serve manager collaboration email

Thank you for the invite to collaborate in Serve Manager. Before we are able to accept the job, it will be necessary to know the page count. This is a canned email so please forgive any redundancies. We will also need to know the city and state where service is needed. When we obtain said information, we will send you a payment portal. We will accept your invitation to collaborate upon receiving payment. Payments received after 5pm EDT will be considered paid on the following business day.

Hoosier Process Service, LLC

Canned Directory